The services will be provided by use of existing copper cable network infrastructure. Initially only high speed Internet Service shall be available and gradually services such as VPN, multicasting, video conferencing, video-on-demand and broadcast application etc. shall also be added in future.
This service is available in most of PSTN Offices. For availability list, please check sites where ADSL service is available (Distribution Counters).
Broadband service is being provided through the deployment of ADSL 2+ technologies, a type of digital subscriber line (DSL).
Attention !!!Please check your payment receipt for user name and password of customer care interface.
Login ID: wsc_12345
Since the default user name and passwords are set to be same, customers are requested to change it soon as they log into the portal.
click here to access new customer self-care URL.
New Customer Care Interface Snapshots
If you are using your ADSL Connection in Routing Mode, Please change your authentication mode to AUTO or PAP in your ADSL router
ADSL Modem Vendors
ADSL Modem(CPE) Configuration
SubscriptionMonthly and 3-monthly packages are avaliable for subscription. Two speed schemes are available: 128kbps and 256 kbps. The subscription can be done at Nepal Telecom counters where the ADSL services are available. Monthly port charge for the subscribed ADSL service shall be included in the regular Telephone Bill. Subscription charge shall be paid at the time of registration. Recurring usages charges (monthly or 3-monthly) shall be on prepaid basis.
For Information on Volume Based ADSL Subscription Click Here
The services are available on first come first serve basis.
For information, contact your nearest telecom office or phone no. 5010722, 5010726, 4246488.
Attention (Very Important):To check if your ADSL line is working, the ADSL led will first blink and then glow continuously after you connect your Modem/CPE to the phone line.
If there is no response showing (no continuous glow) in the ADSL Led of your Modem/CPE, Please contact the corresponding NT MDF (local exchange) to query if there is any problem in your ADSL line.