News & Updates

NAMASTE CREDIT

Fri Aug 02 2019

Features

  • Sapati Service for Prepaid Customers
  • NO CALL DROP, NO EXTRA CHARGES.
  • Only Pay used credit
  • Payment of debt shall be taken from the next top-up.
  • The partial recovery in cases where top-up is less than the total debt. The threshold is 60%.
  • SMS shortcode of Namaste Credit is 1477.

How to Subscribe?

  • Type Start and Send SMS to 1477 or Dial *1477# and select 1.

How to Check Status?

  • Type Status and Send SMS to 1477 or Dial *1477# and select 3.

How to Stop Service?

  • Type Stop and Send SMS to 1477 or Dial *1477# and select 2.

What is the amount of Credit?

  • You can get Rs. 20

Note: This service is available only to prepaid uses who are using Prepaid Service for 3 and more months. The amount of credit depends upon the usage of the network, recharge frequency/amount, and the age of the SIM card

FAQs

How to activate Namaste Credit ?

Please Type START and Send SMS to 1477. 

Is there any additional cost or service charge for the use of this service ?

It is totally FREE. On next top up you just need to pay the use credit. Nothing extra !!

How can I know that I am activated to use NAMASTE CREDIT facility ?

Please type STATUS and send SMS to 1477 to know your status.

How can I deactivate the service ?

Please type STOP and send SMS to 1477. The service will deduct the remaining credit if any and send you a confirmation message.

How can I reactivate NAMASTE CREDIT service ?

If you again want to use NAMASTE CREDIT facility, please type START and send SMS to 1477.

How do I know my maximum Credit Limit ?

Please type STATUS and send SMS to 1477 while you are using Namaste Credit. You will get available balance and the amount of debt..The sum of available balance and amount of debt is the maximum Credit Limit.

• The amount of Namaste Credit is determined by how loyal you are to Nepal Telecom i.e. how frequently you use Nepal Telecom mobile service and how long you are connected to NT network.

How do I know my remaining Credit Balance ?

Please type STATUS and send SMS to 1477.

How do I know my credit debt which I had used ?

Please type STATUS and send SMS to 1477

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How long is this service available ?

It doesn't have any validity.

Is this service only for 4G users ?

No. It is for all Nepal Telecom prepaid users (GSM and CDMA).

Why did I receive a message indicating that I have a credit limit ?

If you received the following message, it means that you have just been selected for Namaste Credit:

"Congratulations, now you have Rs X.XX credit of NAMASTE CREDIT. No calldrop and no service charge, enjoy!"

Therefore, you have Rs X.XX to use after you exhausted the available balance in your mobile.

Why did I receive a message reporting a charge due to "NAMASTE CREDIT" ?

If you have received the following message:

"We have deducted Rs XX.XX from your main balance against NAMASTE CREDIT"

It means you have unpaid Namaste Credit and which the service has recovered from the topped-up amount.

For what purpose the credit can be used ?

Namaste Credit can be used for calls, SMS and Data use.

Can I transfer my credit to someone else ?

Namaste Credit cannot be transferred.

Why is my credit limit different from my friend/another subscriber ?

Each user is assigned a credit value based on their loyalty to Nepal Telecom. The more you use Nepal Telecom mobile service, the more credit you get.

Why don't I have credit, but my friend/another subscriber has credit ?

Namaste Credit service is rolled out to all the Nepal Telecom's prepaid subscribers phase- wise. It will be available to you very soon. Please stay connected to NT network.

How can I increase my credit limit ?

To increase the credit limit, you have to increase your loyalty to Nepal Telecom, which means you have to use more of Nepal Telecom mobile services.