Outbound IVR Service

What is Outbound IVR?

Outbound IVR (Outbound Dialer) is an automated voice broadcasting service that allows businesses and organizations to send pre-recorded voice messages directly to a large list of recipients simultaneously. Unlike traditional IVR where customers dial in, Outbound IVR automatically dials out to your target audience without requiring manual operators.

Service usages

• Promotional Campaigns & Marketing
• Event Reminders & Scheduling
• Emergency Alerts & Public Safety
• Payment & Renewal Reminders
• Polls & Community Feedback and many more

Key Features & Benefits

• High-Capacity Reach: Broadcast thousands of automated calls per hour.
• Personalized Caller ID: Recipients see your registered Nepal Telecom landline/mobile number on their screen - not a random system number.
• Automatic Retries: Failed or unanswered calls are automatically retried up to 2 additional times.
• Detailed Reporting: Receive an Outbound Call Report sent to your email after campaign completion.

Required information:

• Submit Details: Provide your target phone number list (Excel) and a pre-recorded voice message (up to 1 minute, preferred up to 30 seconds in .WAV format).
• Automated Calling: Nepal Telecom's IVR system dials the numbers and plays your message as soon as the call is answered.

How to Apply

Visit Nepal Telecom office, Sundhara and complete the prescribed application form with detail information and supportive documents.

For Details, please contact: 9851026333  (Email:bharat.paudel@ntc.net.np)