Yes. WiMAX is Wireless internet service provided by Nepal Telecom.

Range of WiMAX: 15 Kms for Rural area for line of sight. 4 Kms for Urban area. But most of the cases it depends upon the type of devices.

Internet speed ranges from 256 Kbps to 2 Mbps.

WiMAX will provide broadband connectivity anywhere, anytime, for any device and on NT network.Examples include: High speed internet access.

Substantially increase data speeds for applications like Online Gaming, Streaming Video.

WiMAX is the Next Generation of Wireless Broadband instead of "Wi-Fi". It can connect you to the internet in faster speed and wider coverage compared to Wi-Fi that can only be connected on Hotspots like Hotels, Restaurants, Airports and Recreation Center etc.

Easy: U can get internet connection everywhere in the office and in home by just moving around the CPE device.

Subscription: you can subscribe one connection for one CPE device and roam around country for high speed internet acess.

No Wire Required: No Wire, No Telephone connection required.

Quick setup & activation: WiMAX setup and activation are quick and fast. You don't have to wait for telephone running.

Quality connection: Using WiMAX you can browsing at a very good speed.

WiMAX is most suitable for home users, individual, small office and home office. Customer who want to use portable internet and fast wireless internet at home and at office can use this facility. Customer for those who have no phone line at the location and / or live in the rented apartments can also use WiMAX Connection.

You will need to subscribe one of our available packages for WiMAX connection. You need your desktop or laptop computer with Ethernet card and CPE (Customer Premise Equipment)CPE can be purchased from Nepal Telecom counter for WiMAX connection.

No. WiMAX is wireless technology so there is no need to apply for a phone line.

The cost of CPE is varied from Rs.2390 to 19110? (as per your plan). It is Exclusive of TAX.

Yes. WiMAX technology incorporates much better and more flexible security support than the Wi-Fi standard. All user traffic is encrypted before being routed through the Network With the help of MAC binding only the user associated with the particular CPE can access the internet.

You can contact our support center with your location details.

The device choice depends upon your requirement as well as your location.

USB shuttle and Dongle: It doesn't require an external electric power supply. So it is feasible for the roaming customer using laptops and the home users with good signal reception from WiMAX tower.
Indoor Unit: It is feasible for office use as well as personal use. It has built-in Wi-Fi. It requires an external electric power source. Coverage is better than the USB shuttle/dongle.
Outdoor Unit: It is fixed mounted device generally applicable for a particular place /office only. It is better in performance and coverage wise. It also needs External power supply. It doesn't have built-in Wi-Fi.

This service is going to be implemented soon.

Yes. Only Volume-based customers can change their account password from WiMAX self-care currently.

WiMAX is a wireless connection. It is different from the dedicated wired line connection. The speed mentioned while subscribing to the account related to up to the maximum speed user can get. Due to poor signal reception internet speed decrease from maximum available speed. Other reasons include the receive signal quality.

RSSI or received signal strength indication is a measurement of the power present in a received signal. Generally the higher (closer to -50dB ) the better, and the closer to -80dB the worse. Generally The acceptable range is ( -40dB to -75dB) .

No. WiMAX BS of NT is different than other GSM/CDMA BS of NT. Currently, WiMAX BS is not available to all NT towers.

Since this is wireless connection your speed may be degraded by the following factors:

Signal strength: Please check in your device whether you are getting enough receive level for your WiMAX connection. For ideal working conditions, your receive level must be lower than 75dB. 

Location: U can change the location of your device to insure that you are getting the required signal level as mentioned above. You are requested to use your device at the side of the window or towards open space. 

Package: Mostly you will get higher speed in the volume-based package rather than an unlimited one. 

Validity and remaining volume: Please ensure you have volume remaining and your account is in valid period.

We have web self-care for WiMAX customer .Please follow the steps to check

Go to the site http://www.ntc.net.np/

And to WiMAX Services Click on the picture mentioning WiMAX self-care.

You are asked for user name and password. For this please follow the username as wsc_XXXXXX where XXXXXX is your account number. I.e. if 123456 is account number your user id will be wsc_123456 and your password is same as wsc_123456 .You can change your password though.

1. USB Shuttle (green packet)

i. Go to your browser and type http://10.2.3.254

ii. Enter username and password as guest

iii. Check you signal level as below:

2. Indoor Device (Green packet)

i. Go to your browser and type http://10.1.1.254

ii. Enter username and password as guest

iii. Check you signal level as below:

3. Indoor Device (AWB)

i. Go to your browser and type http://10.2.3.254

ii. Enter username admin and password as Air5pan

iii. Check you signal level as below:

4. Indoor Device (KZtech)

i. Go to your browser and type http://192.168.1.1

ii. Enter username admin and password as Air5pan

iii. Check you signal level as below:

5. Outdoor Device (Airspan)

i. Go to your browser and type http://10.1.1.254

ii. Enter username admin and password as admin

iii. Check you signal level as below

6. Outdoor Device (KZtech)

i. Go to your browser and type http://192.168.1.1

ii. Enter username admin and password as admin

iii. Check you signal level as below: