You don't need to visit NT counters to subscribe this service. Just dial *1415*7# from your prepaid mobile and choose the option in the list to subscribe Prepaid Roaming Service. You can also subscribe this service via "Nepal Telecom" app.

Yes, the activation/deactivation of Prepaid Roaming Service is completely free of cost.

Please follow the steps below to subscribe Prepaid Roaming Service from "Nepal Telecom" Mobile app :

a. Download and activate "Nepal Telecom" mobile app while you are in Nepal (You can’t receive OTP code to activate app without latching to any network, so we strongly suggest you to activate app in Nepal)
b. Go to Wifi Zone or switch on mobile data
c. Click to "buy packs"
d. Choose "International Services"
e. Choose "Prepaid Roaming"
f. Choose "Activate"
g. Again click "Buy packs"
h. Click "Ok"

Yes. You can’t receive OTP code to activate app without latching to any network, so we strongly suggest you to activate app in Nepal.

Yes, but you should have registered "Nepal Telecom" app in your mobile and you should be in WiFi zone.

Please visit the link: https://www.ntc.net.np/pages/view/roaming-tariff-prepaid to know detail information on tariff in different countries.

There are different ways to recharge your balance while you are in roaming:-

a) If you have Nepal Telecom recharge PIN, you can simply use USSD as you do in Nepal.
b) You can use online service like e-Sewa, Khalti, Online Banking etc., to recharge from the country you are visiting.
c) Your relatives can recharge your mobile in Nepal by any method while you are travelling abroad.

No, while you are in roaming you can’t use the package subscribed to use within Nepal.

You can dial direct phone number or phone number with correct country code.

For example, if you are visiting India, you can dial direct Indian phone number or dial with +91 to make call within India. e.g. +91XXXXXXXXXX

Similarly, if you are visiting China, you can dial direct Chinese phone number or dial with +86 to make call within China. e.g. +86XXXXXXXXXX

You have to dial correct phone number with country code of Nepal to call back to Nepal. Example: 00(or +) 97798XXXXXXXX to call to mobile number. Similarly, 00 (or +)977-XX (area code)-XXXXXXX to call to a PSTN (landline) number.

You have to dial correct phone number with country code of the country you would like to call. Example: If you are visiting India and would like call to a number in China, then you have to dial: 00(or +) 86(Phone number of China with area code). If you are visiting China and would like call to a number in India, then you have to dial: 00(or +) 91(Phone number of India with area code).

You have to put correct mobile number with country code after you write text to send SMS. Example: send SMS to  +97798XXXXXXXX.

You can use Namaste Prepaid mobile in the countries where Nepal Telecom has international roaming agreement with at least one mobile phone operator in that country. For details of list of countries, please click 

Click here

Currently there is no special package available for roaming service. However, we will soon be launching roaming service packages to our Prepaid Roaming customers.

The roaming customers are expected to have minimum balance to make and receive calls as well as to send SMS. However, you may receive SMS even if you don't have enough balance.

There is no special requirement to subscribe Namaste Prepaid Roaming. You just have to activate service either from USSD code or from Nepal Telecom App and shall have sufficient balance to use roaming facility.

Please send an email to roaming.support@ntc.net.np for any inquiry and complaint.

Please dial *1415*7# and select the option to deactivate Prepaid Roaming Service.

Balance query is allowed even when you are in roaming. You can use normal procedure as you do in Nepal. Example: dial *400#

Yes, you can do if you have internet connectivity and sufficient balance in your online wallet.

Currently, Namaste Prepaid Roaming Service is available in India, China, UAE, Thailand, Malaysia & Australia. Soon the service will be expanded to other countries of the world also. 

To know tariffs rate- Click here

We suggest you to deactivate international roaming service when you return back to Nepal.

Normally your mobile latches to foreign network automatically if your roaming service is active. In case it is not happen automatically, you have to do manually.

Manual latching process is different for different mobile sets. Normally, go to "setting", go to "Mobile networks", search the "Networks" then, select the network.