See Also

GSM Services

GSM Prepaid Service

NAMASTE Prepaid Tariff  Click Here>>

Benefits:

  • Instant Access
  • No deposits
  • No bills
  • International Dialling(ISD) service activated by default

Important Numbers

1415 To recharge your account, query balance, and expiry dates 
1498 "Namaste" Customer Care Service for Pre-Paid related complaints and information.
011614 To divert your calls to NEPAL TELECOM Mobile Voice Mail System (VMS).
011616 To check/retrieve messages and for Mailbox management.

PIN/PUK & Security Code:

  • If you make the wrong entry of PIN 3 times, your SIM will be locked and will ask you for a PUK number.
  • If PUK entry is wrong 10 times, the SIM card will be damaged permanently.
  • You need Security Code for Balance Transfer, SIM block, SIM Re-activate
  • Please securely keep your PIN/PUK and Security Code for future use. 

 

Account balance query

  • Dial *400#
  • Dial 1415 and listen

Roaming Services: